COURSE SUMMARY
Teams are an important building block of successful organisations. Whether the focus is on service, quality, cost, value, speed, efficiency, performance, or other similar goals, teams are the basic unit that supports most organisations.
With teams at the core of corporate strategy, your success as an organisation can often depend on how well you and other team members operate together. How are your problem-solving skills? Is the team enthusiastic and motivated to do its best? Do you work well together? This one-day course can help you get there!
WHAT STUDENTS LEARN
- The value of working as a team
- How to develop team norms, ground rules, and team contracts
- Their team player style and how it can be used effectively
- Ways to build team trust
- The stages of team development and how to help a team move through them
- The critical role communication skills will play in building and maintaining a team atmosphere
WHAT TOPICS ARE COVERED
- Defining teams
- Establishing team norms
- Working as a team
- Your team player type
- Building team trust
- The stages of team development
- Team building with TORI
- Communications
- Becoming a good team player
COURSE OUTLINE
Defining Teams
To get started, you will help participants define what a team is and what different kinds of teams there are. Participants will also demonstrate synergy through a simple exercise.
Establishing Team Norms
This session will look at some of the advantages and disadvantages of teams. Participants will also explore ground rules and team contracts.
Working as a Team
During this session, participants will learn how to use the Degrees of Support to help a team work through controversial issues.
Your Team Player Type
Next, participants will score their pre-assignment and identify their team player type. Participants will then work in small groups to discuss the strengths and weaknesses of their type and how to use this information to their advantage.
Building Team Trust
Trust is one of those mainstay virtues. It is the bond that allows any kind of significant relationship to exist between people. In this session, participants will explore some ways to establish and build trust on their team.
The Stages of Team Development
Every group of people, whether they are a team or just a group working together, grows and evolves. Participants will spend this session looking at Tuckman and Jensen’s five stages of team development: forming, storming, norming, performing, and adjourning.
Team Building with TORI
Another way of looking at team development is the TORI model, developed by Jack and Lorraine Gibb. Participants will experience this model through a fun exercise.
Communication
If a team is going to succeed, they must be able to communicate well with each other. This session will cover some basic principles of communication.
Becoming a Good Team Player
To wrap the course up, participants will think about ways to increase interaction among their team and build trust.
Workshop Wrap-Up
At the end of the day, students will have an opportunity to ask questions and fill out an action plan.
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