Coach, Mentor, Role Model, Supporter, Guide… do these words ring a bell? Being a coach involves being able to draw from several disciplines. Coaching is based on a partnership that involves giving both support and challenging opportunities to employees. Mentorship is a related skill that is often a part of coaching. It’s about being a guide, offering wisdom and advice when it is needed.
Knowing how and when to coach (and when to use other tools, like mentoring) is an essential skill that can benefit both you and your organization.
WHAT STUDENTS LEARN
- Managing Your First Impression
- Interpersonal Communication Skills
- Speaking with Impact
- Maintaining Your Impression
- Three Leadership Skills to Start Mastering Right Now
What Topics are Covered?
Defining coaching and mentoring
Coaching assessment review
Interpersonal communication skills
Critical coaching skills
Setting goals with SPIRIT
Learning styles and principles
The benefits/consequences matrix
Skills involved in coaching
The coaching model
Giving effective feedback
Coaching problems and solutions