COURSE SUMMARY

This is a virtual course tailored to your organisation. We can host up to 16 people on the virtual course and this will take place via Zoom or MS Teams.

Effective leaders understand how powerful an opportunity can be when they can tap into the intelligence, wisdom, and innovation present in their workforce. Conversational leadership provides the space and infrastructure for knowledge sharing to take place; for employees, stakeholders, and the community to be involved in discussing big, important questions; and to generate solutions that people within the organization can take action on.

WHAT STUDENTS LEARN

• Understand the wisdom inherent in encouraging conversational leadership
• Describe the four I’s of conversational leadership
• Apply the principles of conversational leadership to improve results

WHAT TOPICS ARE COVERED

• What’s In A Word?
• Fundamental Elements
• The Four-I Model of Organizational Conversation
• The Conversational Leadership Framework

COURSE OUTLINE

What’s In A Word?

To begin the course, students will review their pre-assignment and consider what conversational leadership is all about.

Fundamental Elements

This session explores some key concepts, including designing meaningful conversations and personal skill-building.

The Four-I Model of Organizational Conversation

Next, participants will learn about the Four-I model: intimacy, interactivity, inclusion, and intentionality. Common language and trust will also be discussed.

The Conversational Leadership Framework

In this session, participants will learn about the conversational leadership framework developed by Hurley and Brown. The role of appreciative inquiry in conversational leadership will also be discussed.

World Café

The course wraps up with an in-depth look at the structure of a World Café.

Workshop Wrap-Up

At the end of the course, students will have an opportunity to ask questions and fill out an action plan.