11 December

Insights Discovery Under Pressure

The Insights Discovery model can help us understand behavioural changes caused by pressure and also how we can decide what to do about it! What actually is stress? Stress  occurs when the demands placed on a person exceed that persons perceived …

Building rapport
05 January

Why is Building Rapport So Important?

Rapport is an essential element in all our communications, affecting our ability to understand other people’s perspective and for them to understand ours. Without rapport understanding each other becomes extremely difficult and trust becomes challenging. Communications becomes difficult, misunderstandings commonplace …